Return and Refund Policy

We want you to be satisfied with your purchase. If you need to return an eligible item, please review the requirements below.

Return Eligibility

Return requests must be submitted within 30 days of delivery. To qualify for a return, the item must be:

• Unused and in its original condition
  

• Accompanied by proof of purchase

Items that have been used, installed, modified, damaged after delivery, or returned with missing components or packaging may not be accepted.

Starting a Return

Please contact A3 Speed before shipping an item back. Include your order number, the item you would like to return, and the reason for the return.

Returns sent without prior authorization may not be accepted. Return instructions and the appropriate return address will be provided after the request is approved.

Return Shipping and Fees

Customers are responsible for return-shipping costs on standard returns. We recommend using a trackable shipping method, as A3 Speed is not responsible for return packages lost or damaged in transit.

A $10 restocking fee will be deducted from each approved return. Original shipping charges are nonrefundable.

Refunds

Returned items will be inspected after they are received. If the return is approved, the purchase price and any applicable taxes will be refunded to the original payment method, less the $10 restocking fee. Original shipping charges will not be refunded.

The time required for the refund to appear in your account will depend on your bank or payment provider.

Exchanges

A3 Speed does not process direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact A3 Speed promptly with your order number and photos showing the issue.

If the issue is confirmed to be the result of a product defect, shipping damage, or an A3 Speed fulfillment error, we will work with you to resolve it. The standard restocking fee and customer-paid return shipping will not apply to verified damaged, defective, or incorrect items.